Vitacom utilizes the SolarWinds software suite to provide enhanced monitoring of the IP network status. The monitoring system has two primary capabilities. First, it runs pings  to each router in the system to verify the basic link connectivity. In the case that a router in the network fails to respond then an alarm is generated to notify the operator.

The monitoring system also measures the utilization of each IP link, including the links to FPL and CarrierHouse, as well as the customer links. The utilization is continuously displayed, and in the event that the utilization exceeds preset limits, an alarm is generated and the operator is notified. Customers can also receive email alerts when one particular condition happens on the Network, like an interface down, saturation, etc.